You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Dental Front Office Assistant responsible for supporting and implementing processes that enhance the growth, efficiency, and satisfaction of dental practice operations. The role involves overseeing financial performance, employee engagement, and ensuring exceptional patient experience. The selected candidate will operate within the framework of our client's mission, vision, and values to achieve desired outcomes.

Key Responsibilities

• Support practice processes to increase active patient numbers, production, and collections.
• Foster a positive, growth-oriented environment.
• Implement strategies and action plans to grow the patient base, production, and collections in assigned practices.
• Oversee non-clinical controllable expenses and ensure budgets are met or exceeded.
• Analyze financial performance and address areas of improvement or opportunity.
• Manage P&L to achieve practice growth targets and expense control objectives.
• Build and maintain strong, motivated teams aligned with company’s Mission, Vision, and Values.
• Lead recruiting, onboarding, and professional development programs for team members.
• Provide coaching, mentorship, and performance feedback to ensure individual and team success.
• Monitor team and patient satisfaction, addressing deficiencies as needed.
• Build strong relationships with dentists and practice leadership.
• Promote a culture focused on delivering an exceptional patient experience.
• Collaborate with clinical support teams to ensure optimal oral-systemic health outcomes for patients.
• Ensure operational processes are implemented effectively and consistently.
• Partner with support functions, regional leadership, and practice teams to achieve exceptional patient care, team experience, and financial outcomes.
• Oversee finance, accounting, and revenue cycle management (RCM) processes.
• Communicate and enforce key processes and operational updates across the practice.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Our client is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.