Job Title: Clinical Systems Analyst -  Bedside / Patient Monitoring 
Work Location: 100% Remote in the US
Position Type: Long-Term Contract (12-24+ Months)
Compensation: Starting at $50 / hour W2
Position / Career Level: Intermediate 

ABOUT OUR CLIENT / ABOUT THE ROLE
Medix is currently seeking a Clinical Systems Analyst who has in-depth experience implementing and supporting bedside and/or patient monitoring applications.  This is for a long-term contract opportunity with one of our healthcare clients - a large, non-for-profit health system encompassing hospitals all across the US.

Our client has grown significantly through M&A activity.  This role will be joining a Specialty / Ancillary Applications team to help support upgrades and standardization, break-fix and patching for all Bedside Monitoring and Patient Vitals applications used in the hospital system - including, but not limited to Philips (ISCV/IVUS), GE CARESCAPE, Nihon Kohden, OBIX Fetal Monitoring, etc.

The ideal candidate will have worked with a blend of 3rd party specialty / Ancillary Clinical Applications (non EHR, non-Imaging).  The position requires strong Project Management skill, with a Clinical / IT background to navigate the diverse portfolio of applications. Strong vendor partnership and internal coordination within IT teams will be required

DAY TO DAY RESPONSIBILITIES

• Working in a team environment to manage the operations, break/fix, upgrade, patching, and support for number of 3rd party clinical applications used across the enterprise health system 
• Assigned Ancillary Applications will include Bedside and Patient Monitoring applications - covering Philips ISCV and IVUS, GE CARESCAPE, Nihon Kohden, OBIX and Centricity Perinatal, and Patient Vitals apps.
• Primary responsibilities will be independently managing the lifecycle for the assigned Bedside Monitoring application systems.
• Coordinating with vendors and ensuring timelines are being met / adhered to
• Coordinating installations / change windows
• Break/fix and supporting the business om operational issues.
• Creating and maintaining comprehensive documentation, including user guides, troubleshooting procedures, and FAQs, to assist users in resolving common issues
• Testing / Validating changes work before rolling out to production
• Providing clear and concise updates on project status
• This role involves significant interaction and coordination with Clinical Vendors, clinical staff and IT Engineers for successful implementation, upgrade and go-live activities.
• This role will also communicate with internal customers to understand their specific needs and challenges in utilizing these clinical applications - and be the liaison between clinical users and vendors

REQUIRED QUALIFICATIONS

• Required 5+ years of professional experience in a Hospital setting
• Hands-on experience supporting Bedside/Patient Monitoring applications and Patient Vital applications
• Strong customer support experience / ticketing ad triage 
• Must have hands-on experience managing the lifecycle for a portfolio of Ancillary Imaging / Clinical Applications
• Required knowledge / experience with IT - such as Identity & Access Management, Security Groups, Provisioning, etc
• Strong analytical troubleshooting abilities

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.