You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking an Implementation Specialist to join a newly formed team to manage continued growth. The main responsibilities include assisting account managers with client implementation and onboarding, managing renewals, and handling electronic processes related to insurance plan setup.

Key Responsibilities

• Oversee the end-to-end onboarding process for new employer groups, including data collection, eligibility setup, plan configuration, and system activation.
• Review sold case documentation, benefit summaries, and client requirements to ensure accurate plan setup.
• Coordinate internal workflows across departments to meet implementation deadlines.
• Manage timelines, track progress, and communicate status updates to stakeholders.
• Serve as the point of contact for brokers and clients during onboarding, providing guidance on requirements and next steps.
• Ensure accurate setup of plan benefits and perform final audits for enrollment accuracy before go-live.
• Contribute to process improvement by identifying opportunities to streamline workflows.

Qualifications

• 1-2 years of experience in the benefits or insurance field.
• Understanding of basic insurance plan setup.
• Familiarity with implementation procedures.
• Experience with Jira, Zendesk, or other project management tools is preferred.

Experience

• 1-2 years of experience dealing with benefits and insurance.

Skills

• Technical proficiency in project management tools like Jira and Zendesk.
• Strong written communication skills.
• Ability to manage multiple tasks and projects efficiently.

Additional Requirements

• Fully remote position.
• Monday-Friday, 9am-5pm, preferably EST or CT.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Applicants must be authorized to work in the United States without sponsorship. Equal Opportunity Employer.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients