You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a Medical Front Desk Coordinator to be the welcoming face of the practice. This role necessitates managing patient flow, ensuring accurate administrative data entry, and providing a professional environment to enhance patient satisfaction through effective communication and organization.
Key Responsibilities
- Patient Concierge: Greet patients warmly, manage the check-in/check-out process, and provide necessary intake paperwork.
- Scheduling & Logistics: Coordinate complex appointment calendars, manage "no-shows," and handle high-volume multi-line phone systems.
- Insurance Verification: Confirm eligibility, obtain necessary authorizations, and update patient demographics in the EMR (Electronic Medical Record) system.
- Financial Handling: Collect co-pays, deductibles, and outstanding balances at the time of service; maintain an accurate daily cash drawer.
- Records Management: Process medical record requests and ensure all patient information is handled in strict accordance with HIPAA regulations.
- Office Maintenance: Keep the reception area tidy and monitor front-office supply inventory.
Qualifications
- 1-3 years of healthcare admin experience
- Ability to work in a busy practice seeing 70-100 patients a day
Preferred Skills
Schedule/Shift
Mon-Fri: 8:15am-4:45pm with occasional assistance needed for closing the office 2-3 days per week. Closing could be anywhere from 5:30-6:30 after the last patient has been seen.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
