You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Director of Patient Financial Services who will be responsible for overseeing and optimizing the financial performance of the patient accounts department. This includes directing daily operations, reducing accounts receivable days, increasing cash collections, reducing bad debt, decreasing denials, and eliminating write-offs due to process issues.

Key Responsibilities

• Direct daily operations of the teams to improve financial metrics.
• Ensure workflows align with revenue cycle best practices.
• Develop and implement policies and procedures for efficiency and compliance.
• Monitor key performance indicators such as denials and payer performance.
• Collaborate with departments to ensure seamless revenue cycle performance.
• Lead, coach, and mentor a team including performance evaluations and staff development.
• Maintain internal controls and audit readiness for all processes.
• Support cash collections and aged Accounts Receivable goals.
• Utilize revenue cycle and EHR systems.
• Organize meetings with business leaders to review payer issues and denials.
• Build relationships with stakeholders across departments and strategic partners.
• Investigate denials and assist with developing innovative strategies and solutions.
• Develop a high-performing team through benchmark process outcomes.
• Comply with HIPAA privacy and security standards.
• Perform other duties as assigned.

Qualifications

• 10 years of experience in patient accounts management, including third party billing.
• Experience with finance in a large not-for-profit/academic health system.
• Excellent interpersonal skills and experience with senior management presentations.
• Financial management skills including analysis, budgeting, and forecasting.
• Strong leadership skills and the ability to motivate cross-departmental teams.
• Advanced communication and presentation skills.
• Ability to resolve complex problems and manage multifaceted revenue processes.
• Ability to build effective relationships across various levels of the organization.
• Epic and facility experience required.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.