You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Work Setting: On-Site Position
We are seeking a detail-oriented and customer-focused Patient Access Scheduler to join our healthcare team in Evansville, Indiana. In this role, you will serve as a key point of contact for patients, ensuring a smooth registration and scheduling experience while supporting multiple departments and clinical teams.
This is a fully on-site position in a fast-paced healthcare environment and requires in-person work at our Evansville facility.
Responsibilities
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Greet and register a high volume of patients, including many walk-in visits
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Serve as the first point of contact for patients, both in person and over the phone
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Navigate multiple systems and platforms to schedule appointments across various departments
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Collect and enter patient demographic, clinical, billing, and insurance information accurately into the system
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Schedule patient visits and procedures for multiple hospitals and outpatient centers while following established protocols
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Respond to patient questions and concerns and direct them to the appropriate department or location
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Maintain clear and professional communication while delivering strong customer service in a fast-paced environment
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Provide real-time updates to clinical staff regarding patient status
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Collaborate with medical staff and departments to improve scheduling efficiency and patient flow
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Multitask across several technology systems to complete scheduling and patient registration functions
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Maintain a high level of organization and commitment to patient service
Required Skills & Qualifications
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High School Diploma or GED required
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Strong customer service skills and attention to detail
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Ability to manage high call volumes and multitask efficiently
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Comfortable working across multiple computer systems and scheduling platforms
Schedule
Multiple shifts are available:
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6:30 AM – 3:00 PM
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7:00 AM – 3:30 PM
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9:30 AM – 6:00 PM
Additional scheduling requirements include:
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language
All positions are subject to a pre-employment background check and drug screen.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
