You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a Desktop Support Technician who will be responsible for installing and configuring desktop computers, laptops, and endpoint devices. The role includes supporting device deployments across multiple healthcare facilities and troubleshooting hardware, operating system, and connectivity issues. The candidate will also validate device connections to network resources and enterprise systems, as well as work alongside vendor installation teams during infrastructure deployments.
Key Responsibilities
- Install and configure desktop computers, laptops, and endpoint devices.
- Deploy and configure printers, scanners, and peripheral hardware.
- Support device deployments across multiple healthcare facilities.
- Assist with workstation configuration and endpoint validation.
- Troubleshoot hardware, operating system, and connectivity issues.
- Validate that devices are properly connected to network resources and enterprise systems.
- Support device testing activities prior to operational go-live.
- Work alongside vendor installation teams during infrastructure deployments.
- Escalate issues that may impact deployment timelines or system functionality.
- Document device installations and support activities as needed.
Qualifications
- 4+ years of experience in desktop support, field services, or IT deployment roles preferably in a hospital setting.
- Experience installing and troubleshooting PC hardware and endpoint devices.
- Experience configuring printers and peripheral devices.
- Strong troubleshooting skills related to hardware and operating systems.
- Ability to work onsite across multiple locations.
- Experience supporting large-scale device deployments or infrastructure rollouts.
- Strong communication and collaboration skills.
Skills
- Strong troubleshooting skills related to hardware and operating systems.
- Communication and collaboration skills.
Experience
- 4+ years of experience in desktop support, field services, or IT deployment roles, preferably in a hospital setting.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language
This position is based in the state of Texas. All benefits, terms, and conditions of employment are based on local state laws and regulations.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
*This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
