You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Join our client as a Front Office Coordinator. You will be the first point of contact for patients, vendors, and visitors, ensuring a positive and welcoming experience. In this role, you will support daily operations by managing administrative and clinical responsibilities under the guidance of the Practice Leader.
Key Responsibilities
- Accurately manage and update provider, insurance, and patient records.
- Coordinate, schedule, and confirm patient appointments.
- Explain treatment plans and financial obligations to patients.
- Maintain professionalism in fast-paced situations.
- Support overall practice operations and meet expectations set by the Practice Leader.
- Assist the clinical team, including operatory setup and instrument sterilization.
- Perform additional tasks as assigned by management.
Qualifications
- Experience with dental insurance in a dental office setting.
- Proficiency with Eaglesoft practice management software preferred.
- Strong verbal and written communication skills.
- Understanding of OSHA regulations, HIPAA privacy standards.
- Comfortable using Microsoft Office applications and dental practice management systems.
- Respectful, team-oriented work environment skills.
- Commitment to patient comfort, quality care, and satisfaction.
- Eagerness for professional skills enhancement.
- Dependable attendance and punctuality.
Skills
- Proficiency with Microsoft Office and practice management software.
- Strong communication skills.
Additional Requirements
The role requires working Monday to Thursday from 8:45 AM to 6:00 PM, Friday from 7:45 AM to 3:00 PM, and Saturday from 7:45 AM to 2:00 PM, with Saturday work initially required every week, becoming rotational eventually.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language
Medix is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran or disabled status, or other legally protected categories.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
