You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Care Coordinator responsible for managing patient care within their Chronic Care Program. The role involves conducting patient follow-ups, processing medical orders, and communicating effectively with the care team to ensure high-quality care for patients.

Key Responsibilities

• Conduct daily patient follow-ups for high-risk patients within the Chronic Care Program.
• Process DME and home health orders efficiently and accurately.
• Receive inbound triage calls from patients and coordinate appropriate responses to acute patient needs.
• Retrieve hospital records for patients recently admitted to external facilities.
• Perform clinical clerical tasks to support the Chronic Care Program and Transition of Care Programs.
• Assist in procedures within the Medical Assistant scope of practice for high-risk patients.
• Collaborate closely with the Nurse Care Manager to ensure seamless patient care delivery.
• Identify and address barriers to care for high-risk patients.
• Coordinate patient care progression throughout the continuum, including transitions from acute and post-acute settings to home or other transitional care facilities.
• Communicate effectively with physicians, nursing staff, and other members of the multidisciplinary care team.
• Facilitate patient discharge planning process to optimize outcomes and satisfaction.
• Monitor patient progress and intervene as necessary to ensure patient-focused, high-quality care.
• Collaborate with external case managers and community resources as needed.
• Actively participate in clinical performance improvement activities.
• Support activities to promote closure of care gaps and attainment of Medicare HEDIS metrics.
• Other tasks as assigned.

Qualifications

• High school diploma or equivalent.
• Completion of a Medical Assistant program required.
• Certification in Medical Assisting from AAMA, CCMA or any other nationally recognized body required.
• High-risk experience.

Experience

• Experience in chronic care management or related field preferred.

Skills

• Proficiency in Microsoft Office suite.
• Excellent interpersonal and communication skills.
• Strong organizational and time management abilities.
• Bilingual in Spanish.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Care Management division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, access and handling of patient medical records, providing medical care inside a patient’s residential address, driving, prescription and other drug access and administration, and working with vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.