You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking an Emergency Department Registrar who will be responsible for admitting and registering patients in a professional and courteous manner. The key focus of this role includes accurate collection of demographic, insurance, and financial information, insurance verification, time-of-service collections, pre-certifications, and clerical duties to ensure regulatory compliance and support timely and accurate billing.

Key Responsibilities

• Interview patients for pre-admission or upon presentation for service.
• Collect identification, demographic, physician, and insurance information.
• Enter and validate patient data in financial systems (e.g., STAR, Pathways Healthcare Scheduling, Cerner).
• Audit accounts for demographic errors and correct as needed.
• Generate reports to facilitate pre-registration and scheduled procedures.
• Obtain required patient signatures (consent to treat, assignment of benefits, Medicare forms).
• Verify insurance coverage, eligibility, and network status via online systems, websites, or phone.
• Obtain verification of benefits (VOB) including co-pay, co-insurance, deductible, and out-of-pocket limits.
• Coordinate pre-certifications and authorizations for surgeries, procedures, and ancillary services.
• Follow up with physician offices if pre-certification is incomplete.
• Document all authorizations accurately and release accounts appropriately.
• Collect applicable co-payments, coinsurance, and deductibles at time of service.
• Post patient payments and issue receipts.
• Maintain and reconcile cash drawer at the end of shift.
• Refer patients to Financial Counselors or Eligibility Specialists for outstanding balances.
• Provide clear explanations of financial responsibilities and insurance coverage.
• Answer phone calls and communicate professionally with patients, departments, and physician offices.
• Escort patients to assigned locations as needed and prepare charts and ID bands.
• Maintain strong patient relations and provide world-class service at all times.
• Process utilization review emails, physician orders, and patient type changes.
• Run mismatch reports and pre-registration reports.
• Enter authorization numbers and manage documentation for timely claims filing.
• Prepare patient statistics as requested by management.
• Maintain confidentiality and follow all policies and procedures.
• Adhere to regulatory and survey requirements.
• Participate in department meetings, complete mandatory education, and maintain certifications.

Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• CHAA certification highly preferred.
• Completion of a medical terminology course within the first year of employment required.
• Prior experience in patient access, registration, or hospital front desk operations.
• Familiarity with multiple insurance payers and pre-certification processes.
• Experience with Medicare and Medicaid forms (MSP, ABN).

Experience

• 2+ years of hospital or medical office experience preferred within registration.
• Ability to handle high-volume registration in a fast-paced environment.

Schedule/Shift

• 2 openings:
  • M-F 4:00pm-2:30am with rotating weekends (40 hours)
  • A 10-hour shift on one day of the week (set day), requiring flexibility.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.