You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking an Intake Coordinator to manage the intake process for new clients seeking ABA services. This role is crucial as you will be the initial point of contact for families, providing information, assessing client needs, and coordinating the intake process to ensure a smooth transition into our programs. The position requires ensuring that each client receives the support and care they need from the moment they inquire about services.

Key Responsibilities

• Respond promptly and professionally to inquiries from prospective clients and their families.
• Conduct intake interviews to gather necessary information and assess client eligibility for ABA services.
• Coordinate with clinical staff to schedule assessments and consultations.
• Educate families about our services, including programs offered, insurance coverage, and billing processes.
• Maintain accurate records of client inquiries, assessments, and intake procedures.
• Collaborate with insurance providers to verify coverage and obtain authorizations as needed.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Qualifications

• Bilingual - Spanish.
• Previous experience in a similar role within the healthcare or ABA industry is advantageous.
• Excellent communication skills with the ability to empathetically engage with families.
• Strong organizational skills and attention to detail.
• Proficiency in computer skills, including Microsoft Office Suite and database management.

Skills

• Strong customer service skills.
• Medical terminology/Behavioral Health knowledge.
• Proficiency in computer skills, including Microsoft Office Suite and database management.

Schedule/Shift

Monday - Friday, 9AM - 5PM (flexible).

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Medix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristics protected by law.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.