You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Pre-Billing Specialist to join a fast-paced, mission-driven team supporting time-sensitive medical transport operations. The position requires verifying insurance eligibility and obtaining pre-authorizations efficiently and accurately before scheduling. Ideal candidates will have strong attention to detail, a customer-first mindset, and confidence to communicate with payers and providers daily.

Key Responsibilities

• Perform insurance eligibility verifications and benefit investigations ahead of scheduled flights.
• Handle a minimum of 8 insurance touches (calls/accounts) per day.
• Spend a significant portion of the workday communicating with insurance payers via phone and portals.
• Cross-reference details from payer portals and live interactions to ensure accurate pre-service approvals.
• Collaborate with internal teams to meet time-sensitive service goals.

Qualifications

• 1–2+ years of experience in patient intake, insurance verification, medical records, or private practice.
• Strong customer service and communication skills.
• Detail-oriented with high accuracy in documentation and follow-up.
• Comfortable spending most of the day on the phone with payers.
• Able to push back and advocate with insurance reps when necessary.

Preferred qualifications include experience with transplant coordination, prior authorization workflows, electronic medical records (EMR) systems, understanding of HMO/PPO and out-of-network coverage, and experience in a fast-paced, high-volume medical or RCM setting.

Schedule/Shift

Training Hours: Monday-Friday, 6:30 AM - 3 PM AZ time (8-hour shift with 30-minute lunch).

Post-Training Schedule: Monday-Friday, flexible start time between 6:00–8:00 AM AZ time; must remain consistent once chosen.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

N/A

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.