Company Information
Our client is seeking a results-driven Senior Manager to join their revenue cycle team. The organization values operational excellence, collaboration, and continuous improvement while providing a supportive environment for professional growth.
Job Summary
The Senior Manager will oversee high-volume revenue cycle operations, including billing, accounts receivable, denial management, and customer service. This role partners with internal teams, payers, and clients to implement best practices, resolve complex issues, and improve operational efficiency. This is a hybrid role, and candidates must be located in Wisconsin.
Responsibilities / Job Duties
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Develop, implement, and maintain policies and procedures to improve operational efficiency and compliance.
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Manage department priorities, oversee billing operations, and track client billing.
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Research and resolve complex billing and denial issues; communicate key reimbursement issues to executive leadership.
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Analyze denial trends and collaborate with coding, contracting, and provider enrollment teams to implement strategic improvements.
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Build and maintain relationships with internal and external stakeholders to support departmental and company goals.
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Participate in education and training as required; perform additional duties as assigned.
Education
High school diploma required; Associate’s or Bachelor’s degree preferred.
Qualifications
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At least 5 years of experience in revenue cycle management.
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Direct management experience overseeing supervisors or leads.
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Knowledge of governmental and commercial payer requirements and billing platforms.
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Proficiency in Microsoft Word, Excel, and Adobe.
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Excellent oral and written communication, organizational skills, and attention to detail.
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Ability to manage multiple projects and work under deadlines.
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Ability to maintain confidentiality and comply with HIPAA and corporate compliance policies.
Preferred Qualifications
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Experience with anesthesia billing.
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Experience managing offshore or third-party teams.
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Familiarity with Phy-genes, Epic, Cerner, or SIS billing systems.
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Occasional travel for meetings and collaboration in Milwaukee, WI.
Experience
Minimum 5 years of experience in revenue cycle operations, including AR, denials, and insurance follow-up.
Skills
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Technical: Microsoft Word, Excel, Adobe, EMR and billing software platforms, payer portals, clearinghouses.
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Soft: Communication, teamwork, organization, problem-solving, attention to detail, proactive process improvement.
Schedule / Shift
Monday–Friday, 8:00 AM – 4:00 PM CST; flexibility required for extra hours as needed.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
