You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Liaison responsible for addressing patient inquiries via telephone, coordinating physician-ordered diagnostics, managing prescription lifecycles, facilitating outgoing referrals, and providing support as an ophthalmic technician. This multifaceted role requires maintaining the integrity of the Electronic Health Record (EHR) and processing administrative documentation.

Key Responsibilities

• Address patient inquiries regarding symptoms, treatment protocols, and medications.
• Coordinate end-to-end care including MRIs, lab work, and angiographies, securing necessary insurance pre-authorizations.
• Communicate diagnostic results to patients.
• Manage prescription lifecycle through electronic and manual platforms.
• Facilitate outgoing referrals and source external medical files for EHR.
• Provide hands-on support as an ophthalmic technician during clinic hours.
• Process administrative documentation such as FMLA and Worker's Compensation paperwork.

Qualifications

• High school diploma.
• 1+ years of experience in a front office or back office role.
• Knowledge of eye anatomy, testing, and disease terminology.
• Strong data entry skills.
• Experience as an Ophthalmic Assistant or Medical Assistant preferred.
• Medical Assistant certification and bilingual in English or Spanish preferred.

Additional Requirements

The position follows a schedule of Monday to Friday, with an 8-hour shift between 6:30 am to 6:30 pm.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.