You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Patient Service Representative – Full Time
We are seeking a dependable and customer-focused Patient Service Representative to join our clinical team. This role is essential in providing a welcoming and efficient experience for all patients while supporting smooth daily clinic operations.
Responsibilities:
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Greet patients upon arrival and check them in for appointments
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Verify patient information, insurance details, and update records as needed
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Answer phone calls, schedule appointments, and assist with patient inquiries
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Manage patient flow and maintain accurate records in the clinic’s EMR system
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Collect co-pays and process payments for services rendered
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Maintain a clean, organized, and welcoming front office environment
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Collaborate with medical staff to support smooth patient care processes
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Perform basic office duties such as filing, faxing, and mailing documents
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Ensure compliance with HIPAA and clinic policies
Schedule:
Full-time, Monday–Friday with 8-hour shifts. Must be comfortable working until 6:00pm when needed.
Requirements:
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Strong customer service skills and ability to create a welcoming atmosphere
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Ability to work with diverse patient populations
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Active BLS certification (required)
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Basic computer skills; EMR experience preferred but not required
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Comfortable completing required health screens
Nice to Have:
If you are detail-oriented, compassionate, and looking to grow in a clinical setting, we encourage you to apply!
Benefits
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Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
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Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
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401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
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Short Term Disability Insurance.
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Term Life Insurance Plan.
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
*This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
