You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Behavioral Health Nurse Manager for their Care and Case Management team. This role involves guiding members through complex medical and behavioral health situations, focusing on holistic care with an emphasis on behavioral health and substance abuse disorders. Candidates will collaborate with a multidisciplinary clinical team to deliver innovative remote care.

Key Responsibilities

• Deliver coordinated, patient-centered virtual Behavioral Health/Substance Use Disorder Care Management via telephone and/or video.
• Generate impactful care plans with members and a multidisciplinary care team.
• Help members navigate complex conditions, treatments, benefits, and the healthcare system.
• Partner with members’ local providers to ensure coordinated care.
• Provide compassionate, longitudinal follow-up care and build supportive relationships.
• Assist through acute healthcare episodes and provide case management support.
• Coordinate resources for clinical and social problems.
• Other duties as assigned.

Qualifications

• Bachelor of Science in Nursing (BSN).
• Active Compact RN license in good standing; must reside in a compact NLC state.
• Active California Nursing License and CCM Certification preferred.
• 5+ years of nursing experience preferred.
• 2+ years experience in behavioral health and/or substance use fields.
• 2+ years in care, case, and disease management within a health plan or TPA.
• Willingness to obtain and maintain licensure in multiple states.
• Comfort discussing various medical conditions and experience across age ranges.

Experience

• Experience working remotely preferred; proficiency with technology and medical record systems.
• Exceptionally empathetic, adept at relating to patients and families going through challenging times.
• Ability to meet volume goals efficiently in a fast-growing environment.
• Flexible and adaptable to a rapidly changing work environment.
• Strict adherence to security and HIPAA regulations for patient information protection.

Skills

• Strong verbal and written communication skills; competence in simplifying medical information for patients.
• Excellent grammar, attention to detail, and efficient documentation skills with a patient-centric approach.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Medix is an equal opportunity employer. We consider all applicants for positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Care Management division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, access and handling of patient medical records, providing medical care inside a patient’s residential address, driving, prescription and other drug access and administration, and working with vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.