You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

We’re seeking Nurse Care Managers to join our client's Care and Case Management team. The primary focus of this role is delivering holistic care to members through their healthcare journey. The telephonic Nurse Care Manager will collaborate with a multidisciplinary team to provide integrated remote care, guide members through complex medical situations, and create cohesive care plans. This role involves extensive phone communication, advocating for members, and ensuring effective care management for excellent health outcomes.

Key Responsibilities

• Deliver coordinated, patient-centered virtual Care Management via telephone or video to improve health outcomes.
• Generate impactful care plans in collaboration with members and multidisciplinary care teams.
• Assist members in navigating complex medical conditions and healthcare systems.
• Partner with local providers to ensure coordinated care.
• Provide compassionate, longitudinal follow-up care and build supportive relationships.
• Support members through acute healthcare episodes with coordinated Case Management.
• Coordinate necessary resources that address both clinical and social issues.

Qualifications

• Bachelor of Science in Nursing (BSN).
• Current CCM Certification required.
• Must reside in a compact NLC state with an active Compact RN license.
• Active California Nursing License preferred.
• Willingness to become licensed in multiple states.
• 2+ years experience in care management.
• Spanish speaking desirable.

Experience

• 5+ years of experience in nursing preferred.
• Experience working remotely and comfort with technology.
• Strong competence in using multiple computer/medical record systems.

Skills

• Comfort discussing a wide variety of medical conditions.
• Highly empathetic with a focus on patient reassurance.
• Efficient with good judgment for prioritizing tasks.
• Flexible and comfortable in rapidly-changing environments.
• Strong verbal and written communication skills.
• Excellent grammar and attention to detail with a focus on patient-centric language.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Care Management division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, access and handling of patient medical records, providing medical care inside a patient’s residential address, driving, prescription and other drug access and administration, and working with vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.