Medical Billing Representative – Onsite (Green Bay, WI)

Location: Green Bay, WI (Onsite)
Schedule: Monday–Friday, 8:00am–4:30pm 

Medical Billing Representative – Onsite (Green Bay, WI)

Location: Green Bay, WI (Onsite)
Schedule: Monday–Friday, 8:00am–4:30pm 
Type: Full-Time

Position Summary:
We’re seeking an experienced and detail-oriented Medical Billing Representative to join our growing team in Green Bay. In this role, you’ll handle all aspects of the billing process for Medicare, Medicaid, and commercial payers—ensuring claims are submitted accurately and on time. You’ll also assist with patient account resolution, research payer issues, and serve as a point of contact for insurance and facility staff.

This is a collaborative and supportive environment where every day brings something new. While the workflow follows a monthly pattern, you’ll have the flexibility to prioritize your work, manage claims independently, and continue to grow your billing expertise.

Key Responsibilities:

• Manage the full claims process from submission to reimbursement

• Verify the accuracy of monthly charges and ensure compliance with payer rules and regulations

• Prepare and submit electronic and paper claims timely and accurately

• Resolve claim rejections, denials, and underpayments through research and follow-up

• Review, correct, and re-bill claims as needed

• Maintain detailed account documentation and adhere to billing guidelines

• Communicate professionally with facility staff and payers

• Write appeals with guidance from the team lead when necessary

• Update insurance information and assist with special projects

Minimum Qualifications:

• High school diploma or equivalent required

• Previous healthcare revenue cycle or medical billing experience preferred

• Knowledge of HMO, PPO, Medicare, and Medicaid billing guidelines

• Familiarity with ICD-10, CPT, and HCPCS codes preferred

• Proficient in Microsoft Outlook, Word, and Excel

Performance Metrics:

• Working all assigned claims each month

• Meeting expectations for AR days and average collections per treatment

• Managing a caseload of approximately 120–150 patients

Work Environment & Growth:

• Self-directed daily workflow; prioritize and manage outstanding balances independently

• Expect more phone work initially before gaining full portal access

• Strong support from leadership for appeal writing and claims resolution

• Massive growth ahead within the department and organization

Schedule & Flexibility:

• Monday–Friday, onsite (8:00am–4:30pm)

• Option to work four 9-hour days and a half-day on Fridays once fully trained

• Potential for limited remote flexibility based on performance and workload

Additional Perks:

• Casual dress code (hoodies, leggings, and jeans without holes are acceptable)

• 12 paid holidays, including MLK Day, Presidents Day, Juneteenth, and the day after Thanksgiving

Type: Full-Time

Position Summary:
We’re seeking an experienced and detail-oriented Medical Billing Representative to join our growing team in Green Bay. In this role, you’ll handle all aspects of the billing process for Medicare, Medicaid, and commercial payers—ensuring claims are submitted accurately and on time. You’ll also assist with patient account resolution, research payer issues, and serve as a point of contact for insurance and facility staff.

This is a collaborative and supportive environment where every day brings something new. While the workflow follows a monthly pattern, you’ll have the flexibility to prioritize your work, manage claims independently, and continue to grow your billing expertise.

Key Responsibilities:

• Manage the full claims process from submission to reimbursement

• Verify the accuracy of monthly charges and ensure compliance with payer rules and regulations

• Prepare and submit electronic and paper claims timely and accurately

• Resolve claim rejections, denials, and underpayments through research and follow-up

• Review, correct, and re-bill claims as needed

• Maintain detailed account documentation and adhere to billing guidelines

• Communicate professionally with facility staff and payers

• Write appeals with guidance from the team lead when necessary

• Update insurance information and assist with special projects

Minimum Qualifications:

• High school diploma or equivalent required

• Previous healthcare revenue cycle or medical billing experience preferred

• Knowledge of HMO, PPO, Medicare, and Medicaid billing guidelines

• Familiarity with ICD-10, CPT, and HCPCS codes preferred

• Proficient in Microsoft Outlook, Word, and Excel

Performance Metrics:

• Working all assigned claims each month

• Meeting expectations for AR days and average collections per treatment

• Managing a caseload of approximately 120–150 patients

Work Environment & Growth:

• Self-directed daily workflow; prioritize and manage outstanding balances independently

• Expect more phone work initially before gaining full portal access

• Strong support from leadership for appeal writing and claims resolution

• Massive growth ahead within the department and organization

Schedule & Flexibility:

• Monday–Friday, onsite (8:00am–4:30pm)

• Option to work four 9-hour days and a half-day on Fridays once fully trained

• Potential for limited remote flexibility based on performance and workload

Additional Perks:

• Casual dress code (hoodies, leggings, and jeans without holes are acceptable)

• 12 paid holidays, including MLK Day, Presidents Day, Juneteenth, and the day after Thanksgiving

 

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.