Position Summary

As a Lab Clerk, you will play a vital role in supporting laboratory operations through accurate specimen processing,
documentation management, and excellent customer service. This position requires strong attention to detail, effective
communication skills, and the ability to work efficiently in a fast-paced clinical environment. You’ll collaborate closely
with clinical staff, providers, and reference laboratories to ensure timely and accurate specimen handling and data
integrity within the laboratory information systems.

Responsibilities:

•  Specimen Processing: Receive, verify patient identification, sort, prepare, and distribute blood, urine, and other biological specimens according to established protocols. Operate laboratory equipment (centrifuges, copiers, etc.) and utilize the EHR and LIS systems to label, centrifuge, aliquot, and load specimens onto lab equipment.
• Phone and Customer Service: Respond to incoming calls, provide ordering information for lab tests, assist with specimen requirements, and handle inquiries from providers and reference laboratories. Communicate results and resolve issues efficiently to support smooth laboratory operations.
• Documentation and Resource Management: Complete and maintain lab-related documentation, including incident forms, reference lab requests, and issue reports. Ensure that external test results are received, scanned into the EHR, and routed to appropriate providers.
• Equipment Maintenance: Record temperatures, defrost freezers, clean lab equipment, and ensure all instruments are properly maintained and functioning.
• Quality Improvement and Compliance: Participate in quality and process improvement initiatives, complete mandatory learning requirements, and adhere to all laboratory and organizational policies.

Requirements:

• Experience: Previous clinical laboratory or phlebotomy experience required.
• Education: High school diploma or GED (or equivalent) required.

Schedule/Shift:

• Monday – Friday, 1:30 PM – 10:00 PM

Pay:

• $20 - $22 an hour ($24 - $30 Once Converted to Permanent Employee)
• Parking Reimbursement (Once Converted to Permanent Employee)
•  401(k) Retirement Plan, multiple medical, dental and vision plan options, Short Term Disability Insurance, Life Insurance Plan, Weekly Pay, Paid Sick Time Offered in WA (1 hour of sick time for every 30 hours worked)

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.