A radiology clinic in Tampa, FL is looking for an Authorization & Referral Representative to join their team. 

Overview of Responsibilities:

• Incoming and outgoing phone calls from patients, doctor offices, and insurance companies maintaining a high level of customer and client service
• Follow the work que/schedule daily to ensure that all required exams have the appropriate authorization for payment of the scheduled exam(s)
• Work queue must be worked 3+ days prior to any scheduled appointments (for insurance eligibility and benefits) accounting for weekends and holidays to allow adequate time to receive authorization before the day of service
• Accurate and timely documentation of all work research, communications, copay, deductible, and / or co-insurance on each individual patient accounts and other applicable programs
• Follow all practice policies regarding HIPAA, PHI, and compliance including protecting patient privacy in office
• Responsible for driving process improvement initiatives related to front end revenue cycle functions, in collaboration with the operations leadership and divisional managers
• Responsible for improvements in operations of patient business services, insurance verification, and authorizations
• Work with managers of staff accountable for charge capture, coding, charge entry, insurance follow up, reimbursement analysis, or other financial functions
• Work claim denials and appeals
• Other duties as assigned by manager

Requirements:

• High School Graduate or GED equivalent preferred
• Minimum 2 years; experience in healthcare billing, AR, eligibility, and pre-certs preferred
• Prior authorization experience and insurance portal experience

Additional Skills:

• Excellent problem-solving skills
• Ability to work independently in a fast-paced, high productivity environment
• Excellent communication skills to communicate with patients, physicians, clients, coworkers, and management staff
• Ability to document accurately and concisely
• Ability to meet deadlines and prioritize diverse projects
• Strong organizational skills

Schedule/Shift:

• Schedule: M-F 8-5P
• Hybrid: Onsite at the Tampa General T-Th; Remote (work from home) days on Monday and Friday

Contract Length: 

800 Hours. Opportunity to convert to permanent hire after satisfactory completion of contract. 

Pay:

$20 - $22 (Based on experience)

Benefits: 

401(k) Retirement Plan, Medical, dental and vision plans, Short Term Disability Insurance, Life Insurance Plan, Weekly Pay, Paid Sick Time

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^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.