Description
You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary
We are seeking detail-oriented and reliable individuals to join our team for a short-term contract to support our annual re-verification season. In this vital role, you’ll help patients confirm their healthcare insurance coverage is active and accurate for their prescription drug products. This is a great opportunity to apply your experience in the healthcare insurance industry.

Key Responsibilities

• Complete a high volume of outbound calls to patients to re-verify their insurance details.

• Clearly and professionally communicate with patients, payers, providers, and pharmacies to gather necessary information, ensuring a positive and seamless experience.

• Document patient information and verification outcomes accurately in our system.

• Work collaboratively with team members to meet daily and weekly re-verification goals.

• Maintain a high level of confidentiality and adhere to all HIPAA regulations.

• Troubleshoot and resolve basic patient inquiries regarding the re-verification process.

Qualifications

• Minimum 2 years of Benefit Verification / Benefit Investigation experience

• Strong understanding of insurance (EOB, deductibles, claims, payer portals, etc.)

• High school diploma or GED

Work Location

• Fully remote with brief on-site requirements. Candidates must reside within 50 miles of Dallas, TX.

On-Site Requirements (December 1–5)

• Pick up necessary equipment

• Show valid ID

• Complete a HIPAA assessment

This on-site portion should take approximately 4 hours. Afterward, all work will be performed remotely. At the end of the assignment, candidates will need to return equipment to the office location in The Colony, TX.

Schedule & Duration

• Contract Duration: December 1, 2025 – Mid-February 2026 (end date may vary slightly based on project needs)

• Tech Enablement / Onboarding: December 1–5, brief in-person visit (approx. 4 hours)

• Training: December 8–26, Monday–Friday, 8:00 AM–5:00 PM CST, with a 1-hour unpaid lunch

• Live Schedule: Starting January 1, Monday–Friday, assigned 8-hour shifts between 7:00 AM–7:00 PM CST (exact shift assigned; will never exceed 8 hours), with a 1-hour unpaid lunch

• Holidays: No work on December 25 or January 1

Benefits

• Weekly Pay

• Fully Remote Work (with brief on-site orientation)

• Equipment Provided

• Quick Hire: No client interview required

• Resume Builder: Gain experience with a well-recognized nationwide healthcare company

• No Weekend Work

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients