You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a passionate and driven Patient Financial Counselor to manage the financial aspects of patient care and services. This role involves contributing to the clinic's efficiency, enhancing patient satisfaction, and improving financial outcomes. The successful candidate will serve as a key point of contact for all financial matters, ensuring patients have a positive experience while navigating their financial responsibilities.

Key Responsibilities

• Conduct insurance verifications for all patients before the New Patient appointment and treatment cycle.
• Ensure that insurance benefits are correctly entered in the practice management system and track any changes during the patient's care.
• Collect payments from patients prior to scheduled services and ensure valid insurance information is available in the patient’s chart.
• Address insurance coverage discrepancies with patients and serve as their advocate during difficulties with insurance processes.
• Identify and perform pre-certifications required by the patient's insurance for various services.
• Communicate patient financial responsibilities, obtain written pre-authorizations, and educate patients on financial services.
• Serve as a resource to Care Teams regarding insurance coverage limitations.

Qualifications

• High School Diploma or GED required.
• 1+ year of medical billing experience preferred.
• Previous experience in reproductive medicine or women’s health preferred.
• Experience with Athena is preferred.
• Ability to work weekends, evenings, and holidays on a rotating basis.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

All offers of employment are conditional upon the successful completion of the onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program to verify the identity and work authorization of all newly hired employees. We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.