You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking detail-oriented and reliable individuals for a short-term contract to support their annual re-verification season. In this vital role, you will assist patients in confirming that their healthcare insurance coverage is active and accurate for their prescription drug products. This position offers a valuable opportunity to apply your experience in the healthcare insurance industry.

Key Responsibilities

• Complete a high volume of outbound calls to patients to re-verify their insurance details.
• Clearly and professionally communicate with patients, payers, providers, and pharmacies to gather necessary information, ensuring a positive and seamless experience.
• Document patient information and verification outcomes accurately in our system.
• Work collaboratively with team members to meet daily and weekly re-verification goals.
• Maintain a high level of confidentiality and adhere to all HIPAA regulations.
• Troubleshoot and resolve basic patient inquiries regarding the re-verification process.

Experience

This role is a great opportunity to apply previous experience in the healthcare insurance industry.

Skills

• Strong communication skills.
• Ability to work collaboratively in a team setting.
• Attention to detail and strong organizational skills.

Additional Requirements

• Must reside within 50 miles of the job location.
• No time off is permitted during the entire contract. A single, pre-planned appointment may be accommodated if given notice.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

This position is subject to all local, state, and federal laws. Equal opportunity employment is observed within the recruitment processes.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients