You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Patient Care Coordinator responsible for acting as a liaison between patients and the healthcare system. The primary goal is to ensure that patients receive necessary care and comprehend their medical conditions, medications, and instructions.

Responsibilities / Job Duties

• Plan, coordinate, and carry out patient care operations.
• Address patient requests and needs professionally.
• Respond to patient concerns promptly and ensure satisfaction.
• Schedule patient appointments and make reminder calls.
• Greet patients and direct them to examination rooms.
• Maintain and update patient medical records.
• Obtain insurance information, process billings, and collect payments.
• Collect and maintain patient health, demographic, and financial information.
• Develop patient care plans based on physician's assessments.
• Suggest process improvements to enhance patient services.
• Maintain confidentiality and secure patient records.
• Arrange insurance pre-certifications and patient registration.
• Keep patient records organized according to protocols.
• Participate in departmental performance improvement activities.
• Maintain good relationships with medical personnel and other department employees.
• Enter patient charges accurately and promptly.
• Ensure all communications reflect PPMG standards and mission.
• Maintain satisfactory attendance and prioritize workload efficiently.
• Display a positive, cooperative, and professional attitude at all times.
• Perform all other assigned duties.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Care Management division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, access and handling of patient medical records, providing medical care inside a patient’s residential address, driving, prescription and other drug access and administration, and working with vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.