You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a Client Billing Specialist responsible for charge entry on specific client accounts in accordance with facility agreements and pricing. This role involves managing business-to-business invoicing, collections, researching accounts, and educating clients on billing matters.
Key Responsibilities
- Adhere to all company policies and procedures.
- Verify charges submitted to clients are billed accurately in accordance with guidelines.
- Confirm rates and fee arrangements for individual matters.
- Research and respond to inquiries regarding billing issues and problems.
- Send monthly client statements based on client preferences.
- Research credit balances.
- Call clients to inquire about the state of payments.
- Communicate with other departments to ensure seamless financial transactions.
- Maintain patient confidentiality and comply with HIPAA regulations.
Qualifications
- High School Diploma or GED equivalent.
- 1-3 years in a medical/dental office setting, preferably in a customer facing role or as a front desk associate.
- Customer Service & Communication skills – written and verbal.
- Basic knowledge of medical billing processes, Medicare, Medicaid, and commercial insurance guidelines.
- Proficiency in MS Office (Word, Excel, Outlook).
- Must be highly organized with attention to detail.
- Demonstrates solid time management skills and organization.
- Ability to work with moderate guidance; proactive and motivated self-starter.
- Flexibility and proven ability to handle frequent changes effectively.
- Knowledge of insurance processing, guidelines, and general laws related to all payers.
- Basic knowledge of CPT, ICD-10.
Preferred Qualifications
- Previous experience with Business-to-Business (B2B) communications.
- Possess professionalism, superior organizational skills, and communication skills to educate and influence.
- Drive for Results – Ensure delivery of quality results and continual reassessment for improvement.
- Proficient verbal and written communication skills; willingness to share and receive information.
- Commitment to team and organizational success through teamwork.
- Customer Service Focus – Demonstrate a focus on understanding and exceeding client/customer expectations.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language
The job description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Medix is an equal opportunity employer.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.