You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Schedule/Shift: 8:00 AM – 5:00 PM (1 hr lunch) OR 8:00 AM – 4:30 PM (30 min lunch) OR 8:30 AM – 5:00 PM (30 min lunch)

Expected Duration: 3-6 months 

Job Summary:
We are seeking a detail-oriented and patient-focused Referral and Resource Coordinator to join our team. The primary responsibility of this role is to manage and clean up a backlog of referrals while ensuring timely, accurate, and patient-centered coordination of care. This position plays a critical role in closing the loop on open charts—making sure patients complete the next step in their medical journey, whether it be labs, specialty clinic visits, scheduling, or resolving outstanding tasks.

The Referral and Resource Coordinator serves as a centralized liaison between care teams, patients, and specialty clinics in the community.

Key Responsibilities:

• Manage and process referral backlog with accuracy and efficiency.

• Send referrals to specialty providers and clinics as appropriate.

• Work tasks within the EHR, including reading charts and updating records.

• Contact clinics and patients by phone to provide updates, answer questions, and coordinate scheduling.

• Track referral progress and ensure timely follow-up to maintain continuity of care.

• Collaborate with clinical staff, patients, and community providers to ensure smooth transitions of care.

• Close out referrals and tasks to support completion of patient care plans.

• Maintain compliance with HIPAA, organizational policies, and regulatory requirements.

• Build and maintain positive relationships with care teams, patients, and external providers.

• Support departmental performance improvement goals and contribute to workflow efficiency.

Qualifications:

• High school diploma or equivalent required; associate’s degree or healthcare coursework preferred.

• Prior experience in referrals, care coordination, or medical office support strongly preferred.

• Familiarity with EHR systems (NextGen experience a plus).

• Strong organizational skills and ability to manage multiple priorities.

• Excellent communication skills, both verbal and written.

• Ability to work collaboratively in a team environment.

• Compassionate, patient-centered approach to care.

Why Join Us?

• Be part of a mission-driven healthcare organization serving the community.

• Play a key role in ensuring patients receive timely and coordinated care.

• Supportive team environment with opportunities to learn and grow.

   

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.