You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a dedicated Back Office Manager to oversee front desk operations at a bustling location. The role involves managing a high volume of daily visitors, ensuring accurate eligibility checks, collecting copays, scanning images, handling patient checkouts, and scheduling new appointments. This position requires expertise in using Aprima and Phreesia software and involves supporting patients with digital paperwork.
Responsibilities / Job Duties
- Manage front desk operations alongside a team at a busy location, serving up to 200-300 people daily.
- Ensure eligibility checks are done and information accuracy, especially for new patients.
- Collect copays and outstanding balances efficiently.
- Perform scanning of images, patient checkouts, and new appointment scheduling.
- Utilize Aprima and Phreesia software effectively.
- Assist patients with filling out digital paperwork in the waiting area as needed.
- Ensure PCP letters and authorizations are completed and submitted to Verisma when necessary.
- Potentially rotate between locations, necessitating flexibility in commuting to multiple sites.
Skills
- Proficiency in Aprima and Phreesia software.
Schedule / Shift
Potential rotation between locations; commuting flexibility to be discussed during the hiring process.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language
As an equal opportunity employer, Medix offers all employees and job applicants the same employment / compliance language in accordance with federal and state regulations.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
