Seeking an enthusiastic and energetic individual to join our team of representatives who play a key role in supporting patients and healthcare providers.

As a Patient Account Representative

- Field inbound and outbound calls to assist patients in understanding and resolving their outstanding medical balances.

- Use a non-aggressive, soft-approach recovery style that focuses on empathy, professionalism, and effective communication.

- You’ll be responsible for updating account information, ensuring data accuracy, and providing excellent customer service in every interaction. 

Qualifications & Skills:

- Experience in first-party collections, medical billing, or medical insurance

- Excellent communication and reasoning skills

- Strong attention to detail and accurate data entry

- Positive attitude and professional demeanor

- Punctual, reliable, and self-motivated 

3-5 Must Have Skills/Qualifications

- Medical Collections (One Year of experience) 

- Customer Service Experience 

- Medical Billing 

Nice to Have Skills

- Medical Billing Experience 

- Medical Front office Experience 

Soft Skill/Attribute Requirements

- Attention to detail 

- Able to work in a fast paced environments 

- Customer Service Oriented 

If you enjoy helping others, are detail-oriented, and thrive in a supportive team environment, this role could be a great fit for you.

 

 

Selling Points

Promotions internally - “If we can trust you with a little bit, we can trust you with a lot” 

- Relaxed work environment 

- Internal competitions with the team

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Vision Insurance
• On-the-job training
• Paid time off
• Paid training

Schedule/Shift: In-Person (This is not a remote position) 

Training (2-3 days): 9am-4pm, Mon-Thurs, Fri: 9am-3:30pm - 1 hour lunch during training and two 15 min breaks 

Regular: 8:15am - 5pm, Mon-Thurs, Fri 8:15am - 3:30. 30 Mins for lunch 2 - 15min breaks. 

Location: 10561 Barkley St Ste. 210, Overland Park, KS 66212 Overland Park Kansas 66212 United States

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.