You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Scheduler responsible for managing patient appointments, handling referrals, coordinating physician schedules, and ensuring a smooth operation of the front office. The goal is to provide efficient scheduling and administrative support within a medical office setting.

Key Responsibilities

• Schedule new patients and return appointments according to physician and office guidelines.
• Cancel or reschedule appointments based on physician schedule changes and notify clinic personnel.
• Obtain and enter authorization and related correspondence in patient charts and computer systems.
• Handle outpatient appointments, testing, and hospital admissions upon request.
• Obtain necessary pre-certification and manage new patient referrals.
• Collect co-pays, deductibles, and other out-of-pocket expenses at the time of visit.
• Maintain primary office scheduling book for all physician-related activities.
• Handle phone calls from patients for scheduling or rescheduling appointments.
• Provide patients with appointment cards and document missed visits, following up for rescheduling.
• Arrange financial counseling for patients as needed.
• Ensure patient confidentiality to protect patient and clinic information.
• Follow office policies and procedures for efficient front office operations.
• Cover other front office functions as required.

Qualifications

• High School diploma or equivalent required.
• At least 3 years of office experience, preferably in a medical office setting.
• Excellent communication skills, both written and verbal.
• Proficiency with computer systems; Microsoft Outlook, Word, and Excel a plus.

Experience

• Minimum 3 years of office experience, medical office experience preferred.

Skills

• Proficient with computer systems and Microsoft Office Suite (Outlook, Word, and Excel).
• Strong communication skills, both written and verbal.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.