You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Are you a motivated insurance collections professional who thrives in a metrics-driven environment? Do you have experience pushing back on insurance companies, handling denials, and submitting appeals? If so, we want you on our Patient Financial Services (PFS) team.

This role plays a critical part in driving cash collections and improving reimbursement rates for the organization. You’ll work with commercial and government payers, review EOBs, resolve denials, and support the collections team in achieving daily productivity and quality goals.

What You’ll Do

• Manage a daily workload of 50+ patient accounts, ensuring all actions are documented per SOPs.

• Review, correct, and re-submit claims, appeals, and denials in line with payer guidelines.

• Work closely with team members to identify and correct errors, reducing A/R aging.

• Assist in coaching and training team members to maintain high performance.

• Collaborate with payers including Medicare, Cigna, Humana, and Medicare Advantage.

• Contribute to department projects as assigned.

What We’re Looking For

• 3+ years of insurance collections experience (lab/genetic testing/Xifin experience a strong plus).

• Proven success in working appeals and denials—especially medical necessity and no authorization denials.

• Strong understanding of payer plans, CPT/ICD-10 codes, and medical terminology.

• Intermediate to advanced Excel skills (will be tested).

• Ability to thrive in a fast-paced, KPI-driven environment where performance is tracked and supported.

• Strong computer skills and high attention to detail.

Education & Knowledge

• High school diploma required; some college preferred.

• Knowledge of CPT codes, ICD-10, medical terminology, and insurance plans.

Why Join Us

• Remote role – work from anywhere (must align with PST hours).

• Consistent, structured schedule with flexibility to start between 6am–8am PST.

• Two weeks of comprehensive training plus ongoing coaching from managers/directors.

• Supportive team culture with strong investment in your growth and success.

• Opportunity to contribute to meaningful work in healthcare reimbursement.

Important to Know

• This role is strictly insurance collections – not full-cycle billing.

• You must be able to commit fully—dual employment is not permitted.

• Performance expectations are clear: ramp to 50 accounts/day within 90 days, with monthly audits on quality and productivity.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.