You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Scheduling Coordinator for an Oncology Clinic. This role involves coordinating the provider’s clinic, procedure, and infusion schedules. The Scheduling Coordinator acts as a patient advocate, responsible for patient introduction to the clinic, determining support service needs, and providing information in a professional manner. This is an advanced clerical position that requires interacting with internal and external contacts such as providers, office staff, hospitals, and patients.

Key Responsibilities

• Provide front office support and coordinate patient set-up and ongoing coordination in the Hematology/Oncology department.
• Greet and check patients in electronically according to clinic preference.
• Obtain, verify, and update registration information, and notify appropriate staff of changes.
• Schedule complex patient appointments including provider, imaging, laboratory, surgical, chemotherapy, radiation therapy, and/or concurrent therapies.
• Coordinate and schedule patient pre-procedure and post-procedure appointments.
• Maintain and manipulate provider clinic schedules using Epic and MS Outlook programs.
• Answer telephone calls and in-basket messages promptly, screen for urgency, and provide assistance while protecting confidentiality of information.
• Complete necessary forms and communications.
• Adhere to attendance and punctuality standards and contribute to organizational success by performing duties as needed or assigned.

Qualifications

• Knowledge of medical terminology, ethics, and practices.
• Proficiency in personal computer systems and related software.
• Familiarity with medical office procedures, insurance plans and coverages.
• Skill in interpersonal, oral, and written communications, time management, and customer service.
• Ability to work independently, exercise discretion, and maintain confidentiality of records.
• Ability to handle difficult situations in a professional manner and manage detailed assignments efficiently under pressure.

Experience

• Two years of clerical experience in a medical environment.
• Experience using EPIC with Cadence and Beacon knowledge is highly desired.

Education

• High school graduate or equivalent is required.
• AA degree in business or medical records management is preferred.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.