The Outreach Specialist plays a critical role in connecting individuals experiencing homelessness with essential healthcare and housing services. Working closely with hospital systems, this position involves consistent in-person outreach, collaboration with healthcare professionals, and direct support to individuals at risk of or currently experiencing homelessness. The Outreach Specialist uses a client-centered, "do whatever it takes" approach to identify needs, coordinate services, and help guide individuals toward housing stability and improved health outcomes.

Responsibilities/ Job Duties: 

• Conduct regular outreach at assigned hospitals and healthcare facilities to identify individuals in need of housing and support services.
• Develop and maintain strong working relationships with discharge planning and social work teams.
• Receive and respond to referrals from healthcare providers for patients experiencing homelessness.
• Engage patients prior to discharge to introduce available resources and support options.
• Assist with client enrollment into programs that provide housing navigation, case management, or other supportive services.
• Coordinate with community providers to avoid service duplication and ensure continuity of care.
• Provide referrals, advocacy, and linkage to services including housing, health care, benefits, and other social supports.
• Assist clients in obtaining vital documents (e.g., ID, birth certificate, income verification).
• Support clients in completing housing applications and navigating related paperwork.
• Research housing availability and engage with landlords to advocate for client placements.
• Provide crisis intervention and de-escalation support as needed in community or healthcare settings.
• Participate in reporting and data tracking for internal and community stakeholder reporting.

Minimum Education and Experience Qualification Requirements:

• Community Health Worker Certification (or equivalent credential)
• Valid driver’s license, reliable transportation, and current auto insurance (driving is required for this role)

Preferred Qualifications:

• Associate's, bachelor’s, or advanced degree in social work, psychology, sociology, public health, or a related field — or equivalent lived/work experience
• Experience using Homeless Management Information Systems (HMIS)
• Current HMIS license

Schedule/ Shift: Monday - Friday 8am - 3pm 

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
• Short Term Disability Insurance
• Term Life Insurance Plan

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.