Now Hiring: Patient Accounts Billing Representative (Onsite – White Plains, NY)

We are seeking a detail-oriented and organized Patient Accounts Billing Representative to join a growing healthcare billing team. This position is 100% onsite for the first year with eligibility for a hybrid schedule thereafter. The ideal candidate will have experience working in EPIC, handling claim edits, rejections, and full-cycle billing processes through payer portals.

Pay Rate: $20.00 – $25.00/hr
Location: White Plains, NY
Schedule: Monday – Friday, 8 AM to 5 PM (on-site, full-time)
Employment Model: Contract to hire (5 months)

Responsibilities:

• Accurately bill all third-party insurance carriers

• Resolve unbilled claims and manage claim edits using EPIC work queues

• Submit claims electronically and by paper through payer portals

• Monitor host systems and scrubbers to ensure timely processing

• Review and work trial balance reports and aged accounts

• Complete charge adjustments, recodes, and late charge rebills

• Handle rejection reports and initiate corrections or re-bills as needed

• Review and respond to correspondence from insurance payers and patients

• Initiate refunds and respond to inquiries for missing/incomplete billing information

• Support incoming patient and insurance phone calls as needed

• Ensure compliance with all federal, state, and payer regulations

• Complete online claim edit reviews and submit corrections as required

Requirements:

• High School Diploma or equivalent (required)

• Minimum 2 years of billing or clerical experience in a hospital or healthcare setting

• Familiarity with EMRs (EPIC preferred) and billing systems

• Experience with payer portals and insurance claim workflows

• Strong communication skills (written and verbal)

• Must complete HBI certification during onboarding (provided)

Desired Skills:

• Understanding of medical billing regulations and terminology

• Experience with claim follow-up, denials, and re-billing processes

• Basic computer and office equipment proficiency

• Ability to stay focused, organized, and maintain confidentiality under pressure

This is a great opportunity for someone passionate about revenue cycle operations who wants to grow within a stable and collaborative team.

Apply today to join a fast-paced environment and make an impact in healthcare billing!

*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.*