You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

The Quality Coordinator is responsible for monitoring and pursuing CMS STARS HEDIS measures, conducting patient outreach calls, and collaborating with center leadership to achieve STARS and HEDIS objectives. This position is part of the market operations team, working with various payors within an outpatient senior-focused primary care setting.

Key Responsibilities

• Conduct enterprise and local strategies for closing STARS gaps.
• Review medical records to document and close Focus On Care measures.
• Request and upload medical records into the electronic medical records system.
• Perform patient outreach calls to support quality gap closure, assisting members with scheduling and completing screenings.
• Schedule and perform ancillary visits to complete in-center screenings.
• Meet regularly with Market Leaders to discuss progress and strategize initiatives.
• Ensure compliance with OSHA safety standards and maintain legal, and ethical documentation.
• Additional responsibilities and duties as needed.

Qualifications

• Working knowledge of quality measures and quality gap closure strategies.
• Experience working in a primary care setting.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Demonstrated team building skills.
• Ability to work independently with attention to detail.
• Sensitivity to the needs of culturally diverse staff, patients, and communities.
• Maintains HIPAA standards and confidentiality.

Experience

• A minimum of 1 year work experience as a Medical Assistant.
• Specific experience with CMS STARS program (HEDIS) preferred.
• Experience with EClinicalWorks or similar EMR.
• Experience working with geriatric patients is a plus.

Education

• High school diploma or equivalent education (GED) required.
• Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training required.
• BLS for Healthcare Providers required.

Company Information

Our client is creating a community of caring designed to help members stay healthy and engaged. They focus on fostering a strong provider-patient relationship, ensuring routine wellness, and promoting an active lifestyle for a higher quality of life, especially for those over 60.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans, and Minimum Essential Coverage Plan based on eligibility).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

This position is subject to a background check based on its job duties, impacting business operations and reputation, and the safety of individuals cared for.

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.