You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

The surgical procedure scheduler for our client plays an important role in providing support to patients undergoing surgical procedures. This position requires patience and compassion as most surgical patients may experience anxiety or pain. Multi-tasking and attention to detail are crucial in this role, alongside being a team player who can work well with staff from multiple facilities.

Key Responsibilities

• Call patients within 24-48 hours of being notified about a required surgery or procedure.
• Coordinate insurance benefits with the selected facility.
• Review and evaluate the patient's medical history for further workup, including testing and clearances.
• Discuss with the patient the most suitable facility based on insurance restrictions and medical history.
• Advise the patient on necessary steps after the surgery date is set and stress the importance of timeliness.
• Provide the patient with prescriptions for testing if needed and mail all relevant instructions related to the facility.
• Fax necessary documents to the patient's primary doctor and/or cardiologist.
• Fill out appropriate paperwork or enter details into the facility's platform. Call to schedule if required by the facility.
• Forward patient information to insurance authorization if not previously completed.
• Track incoming tests and clearances, ensuring timely communication with patients, facilities, or PMDs if there are delays.
• Coordinate with staff at various facilities to ensure all paperwork is in order and received, including necessary notes and reports.
• Answer patient questions throughout the pre-op process.
• Reschedule patients who need to change their date after all arrangements have been made.
• Perform precertification as required, depending on the division being scheduled for.
• Maintain detailed records of tasks completed to ensure smooth workflow continuation.
• Perform faxing, scanning, and copying as needed, and help colleagues when not busy.
• Maintain a neat and clean workspace.

Skills

• Strong multi-tasking abilities.
• Effective communication and teamwork skills.
• Detail-oriented with a focus on organization and efficiency.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.