You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Patient Service Representative to serve as the first point of contact for patients entering a medical facility. The primary responsibilities include greeting and checking in patients, obtaining patient information, collecting payments, assisting with necessary paperwork, and fulfilling other customer service or administrative duties.

Key Responsibilities

• Complete pre-registration as well as full registration as needed for families.
• Obtain patient/family consents for care, HIPPA, state & federal mandatory forms, Plain Language Summary, and any additional forms identified, entering them into Epic.
• Check the system to ensure a referral is attached and appropriate for the visit.
• Assist families with referrals for same-day service if possible.
• Make copies of insurance cards as necessary.
• Ensure families receive appropriate intake forms and instructions to complete for visits.
• Print labels for clinical use and documents to be scanned.
• Inform patients/families of any wait times or delays in service.
• Schedule appointments, including new, return, same day, and ancillary appointments as needed.
• May be required to enter patient information into additional electronic systems.

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.