You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking an Intake Case Manager to support the intake process for clients seeking services. The position primarily involves assisting case managers with administrative tasks, preparing intake documentation such as incoming pre-authorization requests, scheduling appointments, and ensuring accurate client data entry. The ideal candidate will be detail-oriented, customer-service driven, and passionate about helping others.

Key Responsibilities

• Assist with the intake process by preparing forms, collecting documentation, and verifying client information.
• Answer phone calls and respond to intake-related inquiries.
• Schedule intake assessments and follow-up appointments.
• Enter and update client information in case management systems and databases.
• Maintain organized digital and paper files in compliance with privacy and confidentiality standards (HIPAA).
• Support Case Management Manager with data tracking and reporting.
• Help clients understand the intake process and provide referrals when needed.
• Perform general administrative tasks such as copying, scanning, and document filing.

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.