You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Membership Consultants are the primary evangelists of our client company and grow our patient base in the communities we serve. As outside healthcare sales professionals, we ensure all seniors who can benefit from excellent medical care – regardless of their economic means – can be reached, inspired, and aided in joining our medical centers. Whether engaging directly with individual seniors in the community, organizing events to bring seniors together, or building effective partnerships with patient referral sources, our Membership Consultants are active & visible members of the community who ensure seniors gain access to the care they need. Consultants combine traditional B2C and B2B sales skillsets with effective community engagement, problem solving, and organizational skills in a truly rewarding, multi-channel growth role. Prior experience in Medicare Advantage sales or working with seniors is helpful though not required; we are a new breed of healthcare provider open to great sales talent from many walks of life.

Key Responsibilities

• Drives new patient enrollment year-round by identifying, cultivating, and securing new patients through direct-to-consumer, business-to-business, and community stakeholder relationships.
• Meets individual seniors and groups in their homes, senior centers, houses of worship, and other community gathering places to evangelize the company mission & value proposition for seniors.
• Plans, coordinates, and executes local events in the community and in our centers to help reach our ideal patients (e.g., medically underserved, Medicare-eligible seniors).
• Cultivates relationships with health plan agents, independent brokers, social workers, case workers, senior housing managers, senior centers, and related community providers.
• Partners with Community Relations on initiatives with community officials/influencers, businesses, and public health programs that appropriately drive new patient growth.
• Coordinates with health plan agents and brokers to ensure prospective patients are enrolled in an accepted health plan and assigned to the company in a timely manner.
• Leverages sales & marketing tools (e.g., Salesforce) to identify and cultivate new patients, maintain current prospect information, and document sales interactions.
• Provides monthly activity calendar reflecting community access points and tabletop venues. Creates penetration plans and initiatives in target sub-markets & channels.
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention.
• Helps address and resolve customer complaints and issues.
• Travel Required: Very limited outside of local market (under 10%).

Qualifications

• H.S. Diploma or GED required; Bachelor’s degree is helpful.
• 1 year of Sales or Community Relations experience required; 2+ years preferred.
• Experience with a health plan, FMO/benefits broker, or provider is preferred.
• Experience working with or selling to the senior community or medically underserved is preferred.
• Valid drivers’ license (required).

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.