You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Membership Consultants are the primary evangelists of our client and grow their patient base in the communities they serve. As outside healthcare sales professionals, the role ensures all seniors who can benefit from excellent medical care – regardless of their economic means – can be reached, inspired, and aided in joining their medical centers. Whether engaging directly with individual seniors in the community, organizing events to bring seniors together, or building effective partnerships with patient referral sources, Membership Consultants are active & visible members of the community who ensure seniors gain access to the care they need. The role combines traditional B2C and B2B sales skillsets with effective community engagement, problem solving, and organizational skills in a truly rewarding, multi-channel growth role. Prior experience in Medicare Advantage sales or working with seniors is helpful though not required; our client is open to great sales talent from many walks of life.
Key Responsibilities
- Drive new patient enrollment year-round by identifying, cultivating, and securing new patients through direct-to-consumer, business-to-business, and community stakeholder relationships.
- Meet individual seniors and groups in their homes, senior centers, houses of worship, and other community gathering places to promote the mission & value proposition for seniors.
- Plan, coordinate, and execute local events in the community and centers to help reach ideal patients (e.g., medically underserved, Medicare-eligible seniors).
- Cultivate relationships with health plan agents, independent brokers, social workers, case workers, senior housing managers, senior centers, and related community providers to position our client as the preferred provider for senior healthcare.
- Partner with Community Relations on initiatives with community officials/influencers, businesses, and public health programs that appropriately drive new patient growth.
- Coordinate with health plan agents and brokers to ensure prospective patients are enrolled in an accepted health plan and assigned in a timely manner.
- Leverage sales & marketing tools (e.g., Salesforce) to identify and cultivate new patients, maintain current prospect information, and document sales interactions.
- Provide monthly activity calendar reflecting community access points and tabletop venues. Create penetration plans and initiatives in target sub-markets & channels.
- Engage with new patients through and beyond their first appointment. Maintain relationships with enrolled patients to positively impact retention. Help address and resolve customer complaints and issues.
- Travel required: Very limited outside of local market (under 10%).
Qualifications
- H.S. Diploma or GED required; Bachelor’s degree is helpful.
- 1 year of Sales or Community Relations experience required; 2+ years preferred.
- Experience with a health plan, FMO / benefits broker, or provider is preferred.
- Experience working with or selling to the senior community or medically underserved is preferred.
- Valid driver's license required.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.