• This role is essential in creating a welcoming environment for patients and managing the administrative tasks that support the dental practice
• The receptionist will be responsible for scheduling appointments, handling patient inquiries, and ensuring accurate documentation, all while providing exceptional customer service in both English and Spanish
• Warmly welcoming patients and visitors, creating a friendly and inviting atmosphere
• Scheduling appointments and coordinating the dental team's daily schedule
• Handling patient inquiries, providing information, and addressing concerns with a caring attitude
• Managing patient records and ensuring accurate and confidential documentation
• Assisting with insurance claims and billing processes, ensuring a smooth administrative process for patients
• Greeting patients, signing them in, and scheduling future appointments
• Maintaining the appointment book and confirming appointments
• Following up on no-shows and cancellations of appointments
• Registering patients on the sign-in sheet and posting charges and payments to patient accounts
• Checking voice-mail on a daily basis and maintaining a clean and friendly waiting area for patients

Schedule:

Must Have:

• Bilingual in English and Spanish
• Dental front office experience