* Preparing necessary correspondence to payors when needed
* Handling phone calls, emails, and other communications efficiently and professionally
* Investigating and resolving payment issues, identifying the root cause of any delays or denials
* Sorting and responding promptly and accurately to incoming insurance correspondence and inquiries
* Utilizing systems like Waystar, payor portals, and other insurance verification methods to track claims and payments
* Conducting research and analysis on accounts and payments, adjusting balances when necessary to correct billing or payment errors

Qualifications
* Minimum 1 year of experience in handling insurance collections
* Ability to review and interpret Explanation of Benefits (EOBs)
* Experience appealing payments or denials with insurance companies
* Proficiency in contacting insurance companies to resolve claim issues
* Computer literacy and proficiency in billing systems

Nice-to-Have Skills
* Experience in ambulatory care settings is a plus

Schedule
* Monday to Friday 8:00am to 5:00pm

Pay
* $19.75 to $22.00 an hour

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.