Insurance Billing & Collections Specialist (Remote - PST/MST Timezones)

MUST reside in one of the following states: Washington, Oregon, California, Nevada, Arizona, New Mexico, Utah, Colorado.

Are you a detail-oriented insurance billing and collections professional looking for a fully remote opportunity with a strong, supportive team? We're seeking a motivated and self-sufficient Insurance Billing & Collections Specialist to help ensure timely reimbursements, monitor claims activity, and maximize revenue collection.

If you thrive in an environment that values accuracy, efficiency, and collaboration, this role is for you!

What You'll Do:

• Manage assigned claims and meet strict filing deadlines to optimize reimbursements.
• Monitor claims activity to ensure timely payments from all payers.
• Stay informed of insurance carrier guidelines, billing regulations, and procedure changes.
• Conduct full patient account audits to determine appropriate action.
• Review accounts for major treatments requiring additional documentation and process insurance billing for completed procedures.

What We're Looking For:

• 2+ years of experience in insurance claims, appeals, or collections within a dental or medical setting.
• Expertise in dental billing and collections, including knowledge of Denti-Cal (Medi-Cal for dentistry) is a must-have requirement.
• Familiarity with CDT coding and terminology (strongly preferred).
• Experience using Dentrix or similar dental software.
• Ability to read dental radiographs and proficiency in Microsoft Excel (a plus!).
• Strong problem-solving skills, attention to detail, and ability to work independently.
• Excellent customer service skills and a passion for providing top-tier patient support.

What We Offer:

• Fully remote role - work from the comfort of your home, with equipment provided.

• Full-time, contract-to-hire opportunity with long-term potential.

• A company culture that values success, diversity, and growth.

Eligibility Requirements:

• Must reside in a PST or MST timezone - we are unable to consider candidates from CST or EST regions.

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)

• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)

• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)

• Short Term Disability Insurance

• Term Life Insurance Plan

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.