Essential Job Responsibilities:

• Greet patients upon arrival and provide a welcoming environment.
• Answer office phones, schedule and confirm appointments, and reschedule as needed.
• Perform patient check-ins, ensuring accurate collection of demographics and insurance information.
• Handle check-out processes, including collecting co-pays, posting charges, and managing patient balances.
• Assist patients with referrals, scheduling, and enrollment in the patient portal.
• Verify insurance eligibility and complete charge entry tasks.
• Distribute practice information and explain office policies and procedures.
• Maintain compliance with HIPAA, corporate policies, and confidentiality standards.
• Perform additional administrative duties as needed.

Education Requirements:

• High school diploma or GED.

Qualifications and Skills:

• Front desk experience in a healthcare setting.
• Insurance verification and follow-up experience.
• Familiarity with insurance policies
• Proficiency in electronic medical records
• Strong adaptability, teamwork, and friendly demeanor.

Medix is acting as an Employment Business in relation to this vacancy.