POSITION SUMMARY
The purpose of this position is to greet all patients as they arrive, ensuring proper
exchange of information between the patient and our practice. Further, since this position is often the first contact many patients have with the clinic, this position is to act as a liaison
between the patient, the Practice staff, and the physicians.

ROLE QUALIFICATIONS (experience, education, and skills)
* Minimum one to two+ years of experience in a medical/clinical front desk type setting

* Patient Representative experience preferred.
* Basic knowledge of insurance plans, including Medicare & Medicaid.
* Proficiency in computer software use, including Word, Excel and Outlook.
* Displays excellent verbal and written communication skills.

ESSENTIAL JOB RESPONSIBILITIES
* Greet patients with a smile and a positive attitude
* Check-in all patients obtaining accurate and up-to-date demographic and insurance information at each patient visit
*Verify the scanned card images are current
* Work with the billing office as needed to ensure proper entry of patient insurance
information
* Assist with insurance verification of new patients and established patients with new
insurance
* Identify and collect all patient portion (i.e., co-payment, co-ins., deductible, etc..) from all
patients, as required
* Assist with telephone calls as needed both in-bound and outbound

Shift/Hours: Monday - Friday 8:00am-5:00pm
Address/Commute: 8701 N Mopac Expy Suite #200 Austin Texas 78759

MUST clear a background check to start employment

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.