Triage Specialist

Job Description:

• Responsibilities/ Job Duties:

• Secure high-priority appointments for post-trauma, post-op, and discharged patients, reducing wait times for injectables and referrals.
• Manage and maintain worklists, documentation, and communication platforms, coordinating with providers, office managers, and leadership on availability and patient needs.
• Support Triage queue and PCC team, handling queue calls, ISTOP verification, incoming faxes, lab reports, and scheduling specialty appointments.
• Oversee STAT messages, medication authorizations, and worklists, ensuring timely follow-ups and patient scheduling within 72 hours.
• Assist with special projects, maintain a positive work environment, and communicate effectively with patients, staff, and management

• Minimum Education and Experience Qualification Requirements:

• High School Diploma or Equivalency

• Schedule/ Shift:

• Monday-Friday, 8am-5pm

• Benefits:
• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
• Short Term Disability Insurance
• Term Life Insurance Plan