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Surgery Scheduling Representative
Job description
Title: Surgery Scheduling Representative
Location: Avon, IN 46123
Schedule: Monday-Friday: 8am-4pm
Responsibilities:
- Responsible for coordinating patient surgeries for 5 Providers
- Prepare surgery packets to be completed by the Provider (this includes CPT codes, diagnosis, consents, etc.)
- Send completed packets to the Surgery Coordinator for scheduling
- Call patients to confirm appointments
- Assist patients with approval paperwork
- Obtain medical history/allergies/etc to be provided to the surgery center for Pre-Op instructions to be created
- Discuss pre-op instructions with patients
- Print X-rays & get chart prepared for Provider prior to surgeries
- Register new patient record into the EMR
- Schedule post-op appointments
- Work within online insurance portals, confirming out of pocket costs/deductibles and educating patients on upfront costs for the surgery
- Assisting with FMLA & disability paperwork
- May be asked to support the back office with rooming patients (very rare)
Qualifications:
- Medical Office / Healthcare experience