Senior Program Manager

Title: Senior Program Manager

Day to Day:

• Supervise clinicians, including Licensed Alcohol and Drug Counselors (LADCs) and non-licensed staff.

• Handle intake processes, address client concerns, and ensure smooth daily operations of the program.

• Manage diverse client needs, many of whom come from high-level care or probation backgrounds.

• Lead group and individual sessions, as well as 3rd party meetings and ongoing care coordination.

• Ensure clients attend a minimum amount of programming weekly and their required individual sessions.

Qualifications:

• LADC certification and at least 3 years of counseling experience.

• Familiarity with the Procentive database and general tech-savvy.

• Strong leadership, adaptability, and people skills to manage a diverse team and client base.

Shift:

• 7:15 am to 3:30/4 pm, with a Saturday make-up session option.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.