• Interview and Schedule Patients: Conduct professional interviews and schedule patients for outpatient services, including pre-registration.
• Coordinate Schedules: Maximize patient and physician satisfaction by coordinating patient schedules across the institution.
• Communicate Requirements: Provide patients, physician office staff, and other personnel with patient instructions, physician order requirements, authorization/pre-certification/referral requirements.
• Maintain Accuracy: Ensure scheduling and pre-registration accuracy in line with department standards.
• Financial Estimates and Collections: Create estimates for patient financial responsibility and collect co-insurance, co-payment, and deductibles.
• Financial Policy Compliance: Initiate processes to ensure patients meet hospital financial policies/guidelines and transfer to appropriate departments for complex situations.

• Detail-Oriented: Accuracy in scheduling and pre-registration is crucial.
• Strong Communicator: Clear and professional communication with patients, physicians, and staff.
• Financial Acumen: Ability to create financial estimates and collect payments.
• Customer-Focused: Commitment to maximizing patient and physician satisfaction.

Must Haves

• 1+ year of Healthcare Administrative experience
• Strong Customer Service Skills
• Patient First Mentality

• Schedule: Monday to Friday, 8:30 AM - 5:00 PM (onsite)
• Pay: Up to $26.35 per hour

• Patient-Centered Environment: Be part of a team that prioritizes patient and physician satisfaction.
• Professional Growth: Opportunities for continuous learning and development.
• Collaborative Team: Work in a supportive and dynamic healthcare setting.