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Posted: June 28, 2024
Salary:US$17.75 - US$26.35 per hour
Job type: Permanent
Discipline:Revenue Cycle
Work Location:On-site

Job description

Position: Patient Scheduler
What You'll Do:
  • Interview and Schedule Patients: Conduct professional interviews and schedule patients for outpatient services, including pre-registration.
  • Coordinate Schedules: Maximize patient and physician satisfaction by coordinating patient schedules across the institution.
  • Communicate Requirements: Provide patients, physician office staff, and other personnel with patient instructions, physician order requirements, authorization/pre-certification/referral requirements.
  • Maintain Accuracy: Ensure scheduling and pre-registration accuracy in line with department standards.
  • Financial Estimates and Collections: Create estimates for patient financial responsibility and collect co-insurance, co-payment, and deductibles.
  • Financial Policy Compliance: Initiate processes to ensure patients meet hospital financial policies/guidelines and transfer to appropriate departments for complex situations.
What We're Looking For:
  • Detail-Oriented: Accuracy in scheduling and pre-registration is crucial.
  • Strong Communicator: Clear and professional communication with patients, physicians, and staff.
  • Financial Acumen: Ability to create financial estimates and collect payments.
  • Customer-Focused: Commitment to maximizing patient and physician satisfaction.

Must Haves

  • 1+ year of Healthcare Administrative experience
  • Strong Customer Service Skills
  • Patient First Mentality
Schedule & Compensation:
  • Schedule: Monday to Friday, 8:30 AM - 5:00 PM (onsite)
  • Pay: Up to $26.35 per hour
Why Join Us?
  • Patient-Centered Environment: Be part of a team that prioritizes patient and physician satisfaction.
  • Professional Growth: Opportunities for continuous learning and development.
  • Collaborative Team: Work in a supportive and dynamic healthcare setting.