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We are hiring for Patient Navigators- Must be an RN, NP or PA with Oncolgoy or Hematology experience. This is a great opportunity for a mainly remote/ hybrid role in the Tempe, AZ area! This is a great opportunity and abiltiy to make an impact but also have grea autonomy.
Schedule:
Requirenments: Must live within 90 miles of the office
Must be an NP RN or PA with oncology or hematology exp (3 years)
JOB DESCRIPTION:
The Oncology Patient Navigator is to be the primary face of the patient services program for healthcare
providers and patients. From Intake to Outcome, Oncology Patient Navigators are dedicated to
supporting healthcare providers and patients throughout the treatment journey by providing ongoing
disease state and product education, case management, and adherence support to help limit barriers
that may hinder appropriate patient outcomes.
POSITION SUMMARY:
This role will support multiple oncology products from the breast cancer and hematology/oncology
franchises. Under the general supervision of the Novartis Patient Support Center Team Manager, the
Patient Navigator is responsible for customer service, disease/product/testing education, adherence support, outreach, and case management.
The Patient Navigator interacts with patients via multiple channels (e.g., phone, email, SMS text, mail) to educate, motivate, and empower them.
Our goal is to support each patient's treatment journey needs which may vary by product. The Patient
Navigator will handle inbound and outbound calls to/from existing patients, new patients and the hub as
well as respond to all patient and customer/provider account inquiries. The Patient Navigator delivers
patient program information and conducts only virtual (telephonic/video) visits with patients. The
Patient Navigator will work interactively with internal teams, patients, caregivers, healthcare providers,
and pharmacies. The Patient Navigator team will also support various access and patient assistance
Pay:
$130-175k+ (based on years of experience)
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