Revenue Cycle Supervisor

A medical practice in Spokane is looking for a Revenue Cycle Supervisor to join their team.

Revenue Cycle Supervisor coordinates and supervises the day-to-day operations and activities of the assigned revenue cycle team, authorizations, and the practice's 3rd party billing company. This position ensures maximum collection efficiency while creating a culture of accountability and service to our patients. Responsibilities include executing operation decisions made to support department and team goals, monitoring and reconciling coding, charges, collections with a high standard for detail, escalating issues to 3 rd party billing and manager, implementing process improvement for effective daily management. Responsible for accuracy and compliance of claim processing, denial adjudication and collection processing as well as timely month end closing and evaluation of processes to ensure integrity and compliance of revenue cycle processes.

Overview of Responsibilities:

• Oversees, supervises, and coordinates overall revenue cycle function and activities in accordance with standards established by institutional, governmental, and other regulatory entities.
• Provides daily oversight of department and 3 rd party billing company, ensuring services are consistently delivered within the practice.
• Hires and retains a high-performing team.
• Leads and motivates the team for maximum employee engagement.
• Defines and measures Key Performance Indicators ("KPIs"), initiating root cause analysis and processes to ensure KPIs are aligned with best practices.
• Contributes to the development of the practice's mission, goals, policies and procedures, budget, work standards in coordination with the Controller, Corporate Senior Director of Revenue Cycle and the direction of Operational Leadership.
• Ensures the development and delivery of required staff training using a competency-based assessment program.
• Evaluates how staff resources are allocated to support business activities and revenue cycle initiatives.
• Presents regular report outs on the status of the practice's Revenue Cycle department operations and performance to leadership teams.
• Collaborates with corporate and practice leadership on revenue cycle initiatives and operational processes with a fiscal impact.
• Evaluates the effectiveness and support of information technology applications to support operations and oversees enhancements/implementation of new applications, as needed, in coordination with corporate RCM leadership.
• Oversees Quality Assurance program that supports and contributes to the key elements of operational practice and compliance, including, but not limited to, financial performance indicators, patient satisfaction, and billing/coding compliance.
• Collects data, prepares reports, analyzes statistics, and responds to correspondence in a timely manner.
• Supports Contract Management/Credentialing in the evaluation and negotiation of managed care contracts and operations in conjunction with practice leadership and corporate management.
• Manages special projects assigned by the Corporate Leadership.
• Manages the successful revenue cycle onboarding and integration of potential new practices/offices into the regional RCM model, including oversight of RCM diligence.

Requirements:

• CPC
• Full cycle revenue cycle knowledge and experience (billing, coding, patient access)
• 1+ years of leadership/management experience

Additional Skills:

• EPIC

Schedule/Shift:

• Monday - Friday 8am-5pm (Flexible hours)
• Onsite

Pay:

$67K - $92K (Dependent on experience)

Benefits:

401(k) Retirement Plan, multiple medical, dental and vision plan options, Short Term Disability Insurance, Life Insurance Plan, Weekly Pay, Paid Sick Time Offered in WA (1 hour of sick time for every 30 hours worked)

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